It’s time to think different about service
The Challenge
The Solution
How?
@YourService solves two simultaneous problems that are interdependent. It enables customers to get convenient access and a dramatically improved experience to services, while simultaneously empowering SMEs with digital capabilities that enables them to seamlessly deliver that convenient access and a dramatically improved experience by boosting their operational efficiencies and lowering costs.
One more thing, actually 2 more things...
@YourService is an open platform that seamlessly integrates with ERP & CRM systems that SMEs currently use to run various aspects of their business operations.
The @YS platform now natively supports the 5 most spoken languages in Luxembourg; Luxembourgish, English, French, German and Portuguese.
Contact us for a demonstration
The team
Bernard Ndolo
Once upon a time on a warm, beautiful, sunny African morning, @YourService’s founder (Bernard Ndolo) decided to run from Kenya to London to learn about computers. Once he finished learning about computers & the Queen, he decided to run across Europe to explore the beautiful continent and learn about cheese, wine, beer and sausages. On his run across the continent, he stopped in Luxembourg, fell in love with the country and decided to stop running. He then decided that he needed a new hobby to occupy his time and so started a business which he called Jbit.
10 years later
- Jbit now develops smart home solutions for the real estate market
- Jbit has teams working in 4 countries: Luxembourg, Slovakia, Germany & Estonia
- Creating the @YourService platform that will empower Luxembourg SMEs with solutions that will improve their operational efficiencies and delight their customers
Current status
Creating a platform that will empower Luxembourg small businesses with solutions that will give you a delightful and efficient customer service experience.
His only known 15 minutes of fame
Here is a recent article (page 42) about me published in the Smart Cities magazine in January 2020.
Alex Janitor
Alex earned his Master’s degree in design at the Technical University of Košice - Faculty of Arts in 2018. He was nominated for the Dean’s Award for the best project thesis. He also won a design award from the University of Maryland Medical Center.The award was for his design of the UI/UX for a dual-screen digital device that could be used by medical personnel to monitor patients suffering from diabetes. Before going to university he studied design at the School of Art and Industry where he won an award for best graduation project. Alex started working for Jbit in 2018. In November 2019, he took up a full time position working on the @YS project.
Advisory board
